737 MAX
Incident Reports

U.S. based airlines are required to submit safety reports called Service Difficulty Reports (SDRs) for malfunctions involving aircraft systems in accordance with U.S. law. The Federal Aviation Administration (FAA) is required by Department of Transportation policy to investigate these incidents to determine root causes and to ensure corrective action is taken by aircraft manufacturers and airlines to fix the problem(s). These reports are crucial for maintaining and improving aviation safety, as they help to identify potential hazards, evaluate risks, and implement corrective measures to prevent future tragedies.

The foundation believes it is important to highlight select reports involving 737 MAX airplanes. We find the reports listed below concerning because of the history of the MAX and the repetitive and/or serious nature of the reports.

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ASAA – Alaska Airlines, AALA – American Airlines, CALA – United Airlines, SWAA – Southwest Airlines

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Control Number
CALA2024122401636
Discrepancy Date
12/20/24
Submission Date
12/24/24
Airline Name
CALA
Registry Number
37535
Aircraft Make
BOEING
Aircraft Model
7379
Aircraft Total Time (hrs)
8540
Discrepancy
STRONG EXHAUST SMELL FRO M LEFT PACK.STRONG JET F UEL/EXHAUST SM ELL IN WHE EL AND FIRST CLASS.SMELL COMING FROM APU BLEED, RAN BOTH PACKS WITHOUT APU BLEED, NO SMELL IN CABIN. PLACARDED APU INOP MEL 4911A DISPATCH DESK: 23 NAME: RWB DATE: 19-DEC-24- NOC DESK: OM7 NAME: CO DATE: 19-DEC-24- TOMC APPROVED SMELL COMING FROM APU BLEED, RAN BOTH PACKS WITHOUT APU BLEED, NO SMELL IN CABIN. PLACARDED APU INOP MEL 4911A. NO OIL LEAKS NOTED FROM APU. UPUN CLEARING THIS MEL ITEM, CONTACT TOMC FOR ASSIGMENT OF MEL CARD 49001 TO ACCOMPLISH APU ETOPS VERIFICATION FLT. REF FIM 49-52 TASK 801. RAN PACKS ON APU AIR, EXHAUST / OIL SMELL STARTED WHEN PACKS WERE TURNED ON BUT DISSAPATED LESS THAN 5 MINUTES AFTER LT AND RT PACKS WERE RUNNING. CYCLED PACK TEMPS FROM COLD TO HOT SMELL DID NOT RETURN. HAD PACKS RUNNING FOR 20 MINUTES. STILL HAD ODOR USING APU BLEED DURING PART POWER RUNS FOR OTHER MAINTENANCE. REF LOG PAGE 3235772 NGS INOP, SUGGEST REPLACING NGS FILTER MODULE 61-4711-9-0001, NIS TPA AND SYSTEM AT THIS TIME. NGS IS STEP C.7 ON FIM 49-52 TASK 801 FOR APU OIL SMELL. REMOVED AND REPLACED NGS AIR SEPARATION MODULE (REF AMM TASK 47-11-01). OPS CHECKS GOOD. NO LEAKS FOUND. RAN PACKS FOR 30 MINUTES AN00-0609-3-2703,QTY :1 00-0604-3-1688,QTY :1 00-0608-3-1698,QTY :1 61-4711-9-0001,QTY :1 ROTABLE PARTS CHANGE WAS INDICATED - TT # 1933095 SN OFF 7281 MODULE, AIR SEP OFF 61-4711-9-0001 7281 ON 61-4711-9-0001 7256
Control Number
CALA2024120301390
Discrepancy Date
12/1/24
Submission Date
12/3/24
Airline Name
CALA
Registry Number
37562
Aircraft Make
BOEING
Aircraft Model
7379
Aircraft Total Time (hrs)
5311
Discrepancy
BOTH UPPER AND LOWER ANTI-COLLISION LIGHTS INOP.UPDATED MAA CODE FIX USING VENDOR MAA SCREEN PLEASE CONTACT TOMC BEFORE COMMENCING ANY WORK. FOUND P18-3 B12 CB POPPED, RESET AND CB POPPED AGAIN. DISCONNECTED LOWER ANTICOLLISION LIGHT, CB REMAINED IN AND UPPER COLLISION OPS NORMAL. REF AMM 33-44-02 AND GMM 05-30-05 STOWED CONNECTOR FOR LOWER COLLISION LIGHT AND PLACED ON MEL 3344R,. FOUND P18-3 B12 CB POPPED, RESET AND CB POPPED AGAIN. DISCONNECTED LOWER ANTICOLLISION LIGHT, CB REMAINED IN AND UPPER COLLISION OPS NORMAL. REF AMM 33-44-02 AND GMM 05-30-05 STOWED CONNECTOR FOR LOWER COLLISION LIGHT AND PLACED ON MEL 3344R, DDP C/W. DEFERRED DIRECTLY BY TOMC *DM* SEE WDM 33-44-11-4. SEE M/L FOR LOWER ANTI-COLLISION ENTIRE LIGHT ASSY. REMOVED AND REPLACED LOWER BEACON LIGHT AS PER TASK 33-44-02-960-807, OPS CHECK OK. UPPER ONE INOP, NEED TROUBLE SHOOTING.MEL IS REMAINS. ROTABLE PARTS CHANGE WAS INDICATED - TT # 1392761 SN OFF 2588 LIGHT, RED ANTI OFF 41-3305-9-0001 2588 ON 41-3305-9-0001 2354 DUE TO REPLACEMENT OF LOWER ANTI COLLISION LIGHT AND IT IS NOW IN OPERABLE CONDITION, MEL NEEDS TO BE CHANGED TO MEL 3344P. UPPER BEACON LIGHT INOP AND NEEDS ADDITIONAL TROUBLESHOOTING. LOWER ANTI-COLLISION LIGHT OPS CREPLACED THE UPPER ANTI-COLLSION LED MODULE ASSY, OPS CHECK GOOD. REMOVED MEL PLACARD. REF AMM 33-44-01-960-807
Control Number
CALA2024111901188
Discrepancy Date
11/17/24
Submission Date
11/19/24
Airline Name
CALA
Registry Number
37547
Aircraft Make
BOEING
Aircraft Model
7379
Aircraft Total Time (hrs)
6802
Discrepancy
THIS IS A LVL2 CHRONIC FOR ENG2 THR/REV LIMITED LIGHT ILLUM AT ENGINE START.. AHM LOGGING FAULT CODE 78-44273 THR/REV DCV STOW SOLENOID PWR UNAVAILABLE ENG2 EEC CHANNEL A/B.. PLZ PERF FIM 78-34 T813 FAULT ISOLATION WIRING CHKS.. REPAIR WIRING AS REQUIRED.. PERF GVI OF CONNECTORS FOR DEFECTS/SECURITY AND CHK FOR RECESSED PINS/CONTACTS.. IF WIRING CHKS GOOD PROCEED WITH NEXT STEP PER FIM AND REPLACE ENG2 FIRE SWITCH S9 REF AMM 26-00-01.. START ENG2 AND ENSURE THR/REV LIMITED LIGHT IS NOT ILLUMINATED. CARRIED BY ELB LOG LOCKED FOR FIX CONFIRMATION.. ENG2 THR/REV LIMITED LIGHT ILLUM ACCOMPLISHED FIM 78-34 TASK 813 FOR ENG 2, REF WD 78-34-21-1, FOUND CONTINUITY GOOD FROM D578 PIN 6 TO DP2A PIN H. NO PANEL IN ADD EMP:U405066 STOCK IAH. PART NUMBER 69-37307-300. RR FIRE DETECTION MODULE REF AMM 26-00-01-400-801 COMPLETED UP TO STEP G (2)CONTINUE WITH G. (3). ROTABLE PARTS CHANGE WAS INDICATED - TT # 1927151 SN OFF 2225 MODULE, FIRE DE OFF 29-3111-9-0013 2225 ON 29-3111-9-0013 7946 ACCOMPLISHED ENGINE FIRE EXTINGUISHING BOTTLE SQUIB CIRCUIT TEST PER MM TASK 26-21-00-730-801, TEST OK. ACCOMPLISHED ENGINE FIRE EXTINGUISHING BOTTLE PRESSURE SWITCH CIRCUIT TEST PER TASK 26-21-00-730-802, TEST OK. ACCOMPLISHED APU FIRE EXTINGUISHING BOTTLE SQUIB CIRCUIT TEST PER MM TASK 26-22-00-730-801, TEST OK. ACCOMPLISHED APU FIRE EXTINGUISHING BOTTLE PRESSURE SWITCH CIRCUIT TEST PER MM 26-22-00-730-802, TEST OK. OK TO CLEAR AFTE29-3111-9-0013,QTY :1
Control Number
CALA2024111901192
Discrepancy Date
11/15/24
Submission Date
11/19/24
Airline Name
CALA
Registry Number
37506
Aircraft Make
BOEING
Aircraft Model
7379
Aircraft Total Time (hrs)
15060
Discrepancy
HYD SYS B ELEC/ENG FAIL COMPLETE LOSS OF HYD SYS B. FOLLOWED QRH . FLT CNT L SYS B LGT/FEEL DIFF.DEBRIEF: PILOTS WERE TO BE ACCOMPLISHING AN ETOPS VERIFICATION F LIGHT. FLIGHT STARTED NORMAL, AT 15,000' ENGINE 2 EDP LIGHT CAME ON PILTS RAN QRH AND SHUTDOWN ENGINE 2 EDP. BLEED PRESSURE JUM PED TO 106 PSI, GOT THE APPROVAL TO CONTINUE ASCENT TO 34,000'. AT 34,000'THE ENGINE 2 OIL FILTER BYPASS LIGHT CAME ON. CAPTAIN HAD FLIGHT OFFICER TAKE OVER FLIGHT WHILE HE RAN THE QRH. QRH HAD THEM DESCEND TO 24,000' AND THE LIGHT WENT OUT, ALLOWING THEM TO LEAVE ENGINE 2 RUNNING. UPON COMPLETION OF THE QRH, AT 24,000', ELAC 1 AND HYDRAULIC LOW PRESSURE LIGHT CAME ON. PILOTS REPORT HYDRAULIC SYSTEM B READING 0/EMPTY. PILOTS USED ELECTRIC MOTOR TO EXTEND FLAPS 15 AND SWITCHED TO STANDBY RUDDER CONTROL DIVERTED TO ORD A/C WAS NOT OVERWEIGHT WHEN LANDING IN ORD, AND ALTERNATE BRAKES WERE USED TO STOP A/C. UPON LANDING, ENGINES WERE SHUTDOWN, AND FIRE DEPARTM ENT TOLD THE CREW ENG 2 WAS CREATING A LOT OF SMOKE. PILOTS A SKED IF THERE WAS FIRE, BUT FIRE DEPARTMENT REPORTED ONLY SMOKE. PILOTS STATED ITS LIKELY ONLY HYDRAULIC FLUID, FIRE DEPARTMENT WANTED TO SPRAY THE ENGINE AND FEREF L/P 9904254 FOR HYDRAULIC SYSTEM B FLUSHING. REF AMM 29-11-00-170-801. NO CONTAMINATES FOUND IN ANY SYSTEM B FILTERS. ALL FILTER BOWLS SAFETIED AND LEAK CHECK GOOD. PERFORMED DRY MOTOR PROCEDURE ON ENGINE #2 TO REMOVE EXCESS WATER IN REFERENCE TO AMM 71-00-00. REF L/P 9902751 FOR ENG 2 REPLAMENT AND RII REQUIREMENTS.
Control Number
CALA2024103000962
Discrepancy Date
10/27/24
Submission Date
10/30/24
Airline Name
CALA
Registry Number
27253
Aircraft Make
BOEING
Aircraft Model
7378
Aircraft Total Time (hrs)
11481
Discrepancy
STABILIZER TRIM CONTROL WHEEL SWITCHES DO NOT OPERATE TRIM UP AN D TRIM DOWNALSO UNABLE TO MOVE STAB TRIB MANUAL WITH THE STAB WHEEL. AS PER COMMENT ABOVE TRIED CYCLING CB P6-2 D10 IN REF TO FIM 27-41 TASK 811 STAB TRIM WHEEL IS SEIZED/BINDING. ALSO PERFORMED STAB ELEC TRIM SYS TEST IN REF TO FIM 27-41 TASK 805. TEST FAIL BOTH CAPT AND FO SWITCHES NOT OPERATING. STARTED TO REMOVE STAB TRIM MOTOR REF AMM 27-41-71-000-801. NEW MOTOR IS PLANE SIDE. AFTER REMOVAL, CHECK IF STAB WILL MOVE MANUALLY BEFORE INSTALL OF NEW MOTOR.PARTS USED: 42-2741-9-0003,QTY :1 DUE TO THIS AIRCRAFT BEING A GROUND RETURN FOR STABILIZER TRIM BEING INOPERABLE, PLEASE ENSURE APPLICABLE INFORMATION IS RECORDED FOR SERVICE DIFFICULTY REPORTING ACPD INTERFACE INSPECTION OK TO INSTALL STAB. TRIM MOTOR REPLACED STAB TRIM MOTOR PER AMM 27-41-71. OP CHK NORMAL PER AMM 27-41-71-700-801. PER GMM 04-20-16 SDR CREATED FOR STAB TRIM MOTOR PER 14SFC PART 21.PARTS USED: 00-0609-3-5474,QTY :1 42-2741-9-0003,QTY :2 ROTABLE PARTS CHANGE WAS INDICATED - TT # 1368770 SN OFF 0082 MOTOR, STABILIZ OFF 42-2741-9-0003 0082 ON 42-2741-9-0003 1442 ACPD INSTALLATION INSPECTION STAB TRIM MOTOR PER AMM 27-41-71 OPS CHK GOOD. STABILIZER TRIM MOTOR AUTOPILOT TEST ACCOMPLISHED PER AMM 22-11-81-710-801.NO FAULTS. DFCS AUTOPILOT CAT 3 LAND VERIFY TEST PASSED PER AMM 22-11-00-700-801. AIRCRAFT RETAIN FULL AUTOLAND CAT 3 CAPABILITY STATUS. GMM 05-35-40. UNABLE TO CLEAR THE LOG DUE TOWORK PREVIOUSLY C/W BY TECH ADD EMP:101154
Control Number
CALA2024102802747
Discrepancy Date
10/25/24
Submission Date
10/28/24
Airline Name
CALA
Registry Number
27515
Aircraft Make
BOEING
Aircraft Model
7379
Aircraft Total Time (hrs)
12223
Discrepancy
DENT ACROSS STRUCTURE LOCATED AT BS 727F & JUST ABOVE S20R EXTERNAL SKIN PERFORM STEPS E 1-4 AFTER BAG BIN ACCESS NO DAMAGE FOUND TO UNDERLYING STRUCTURE REMVED FASTNERS NEED TO COMPLY WITH REPAIR 4 STEP E (1) (2) (3) EWIS COMPLIED WITH AT STA.727F SEE REF. AMM 20-60-07-910-801. REMOVED SHEAR TIE TO EVALUATE, REF LOG 9674178 FOR SHEAR TIE OF SRM 53-00-01-2R-36. REMOVAL , PERFORMED SKIN CUTOUT TO REMOVE DAMAGE REF SRM 53-00-01-2R-36 , COMPLIED WITH STEPS PARA 4 A-D. REQUEST INSP TO PERFORMED HFEC OF SKIN CUTOUT AND FASTENER HOLES AS REQD PER SRM VERIFIED MATERIALS REQUIRED TO FABRICATE -1 DOUBLER .040 2024-T3 VERIFIED COMPLETION OF SRM 53-00-01-2R-36 PARAGRAPH 4 STEPS H 53-00-01-2R-36 REPAIR 4 STEP E (1), (2) & (3). NO CRACKS NOTED. PO#: 1562637, -2 TRIPLER .063 2024-T3 PO#: 3621067, AND -3 THROUGH N (FABRICATION OF REPAIR PARTS ETC.) AND STEP P (INSTALL OK TO CONTINUE. FILLER .071 2024-T3 PO#: 3210561. OF COUNTERSUNK WASHERS TO SKIN). OK TO PRIME. PERFORMED INSURANCE CUT TO DAMAGE CUTOUT AND DVI OF UNDERLYING MATERIAL VERIFICATION REQUIRED TO FABRICATE -1 DOUBLER .040 ALSO VERIFIED INSURANCE CUT TO DAMAGE CUTOUT AND DVI OF COMPLIED WITH STEPS H THROUGH N (FABRICATION OF REPAIR PARTS COMPLIED WITH STEPS H THROUGH N (FABRICATION OF REPAIR PARTS AND ADJACENT STRUCTURE WITH NO OTHER DEFECTS NOTED REF SRM 2024-T3 PO#: 1562637, -2 TRIPLER .063 2024-T3 PO#: 3621067, AND UNDERLYING AND ADJACENT STRUCTURE REF SRM 53-00-01-2R-36 AND GMM ETC.) AND STEP P.
Control Number
CALA2024101800855
Discrepancy Date
10/16/24
Submission Date
10/18/24
Airline Name
CALA
Registry Number
57286
Aircraft Make
BOEING
Aircraft Model
7378
Aircraft Total Time (hrs)
5977
Discrepancy
LE FLAPS TRANSIT ILLUMINATED AFTER FLAP RETRACTIONSDR STARTED PER FIM 27-81 TASK 830 REPLACE THE FSEU M1746 IF ALL MESSAGE ARE NOT ACTIVE. INSTALLED NEW FSEU PER AMM 27-51-01-400-801 , COMPLETED UP TO F(1) PER AMM 27-51-01-400-801. ROTOABLE PARTS HAS BEEN COMPLETED. NEED TO COMPLETE ALL TEST PER AMM ADD EMP:U102091 27-51-01-400-801. SEE ELOTO FOR OPEN CBS. PARTS USED: 43-2751-9-0013,QTY :1 ROTABLE PARTS CHANGE WAS INDICATED - TT # 1522772 SN OFF 9004 UNIT, FLAP SLAT OFF 43-2751-9-0013 9004 ON 43-2751-9-0013 9162 AHM SHOWED FAULTS 27-81214 "LE SLAT 8 OUTBOARD SENSOR SIGANL DOES NOT AGREE WITH OTHER LE SLAT OUTBOARD SENSOR SIGNALS" AND 27-81215 "LE SLAT 8 INBOARD SENSOR SIGNAL DOES NOT AGREE WITH OTHER LE SLAT INBOARD SIGNALS" FSEU REPLACMENT WAS NO HELP WHILE PERFORMED A LEADING EDGE CRUISE DEPRESSURIZATION TEST IN REFERENCE TO B737 AMM 27-81-00-730-801 NOTICED THE NUMBER 8 SLAT LAGGED BEHIND THE REST OF THE SLATS ON EXTENTION DURING TEST WHEN SLAT WHERE RETRACTED NUMBER 8 SLAT RETRACTED QUICKER THE THE REST AND SLATS LOCKED OUT DUE TO ASSYMETREY MAINT LIGHT ILLUMINATED AND AND BOTH SMYDS SHOWED MESSAGES FOR LEADING EDGE SLAT ASYM SUSPECT NUMBER 8 SLAT ACTUATOR OR RIG REFERENCE B737 FIM 27-81 TASK 820 ADDED PICTURES OF DIFFERENCE BETWEEN NUMBER 7 AND 8 SLAT AS WELL AS NUMBER 1 AND 2 SLAT ON THE OPPPOSITE WING FOR COMPARISON AFTER VERIFIED #8 SLAT ACTUATOR ROD END TORQUE AND FINAL INSTALLATIONLEAK CK AND OPERATION OF #8 SLAT, NO LIMITING DEFECTS NOTED PER GMM 09-10-05
Control Number
CALA2024101700853
Discrepancy Date
10/15/24
Submission Date
10/17/24
Airline Name
CALA
Registry Number
17289
Aircraft Make
BOEING
Aircraft Model
7378
Aircraft Total Time (hrs)
5566
Discrepancy
CB FOR FWD GALLEY COFFEE MAKER POPPED WAS NOT IN USE MAKER NUMBE R 105REMOVED C/M 105 AND C/M 106. INSPECTED VISIBLE WIRING, CONNECTORS, GROUNDS FOR SHORTS OR DEFECTS, NONE NOTED. REMOVED POWER PANEL ASSY IN FWD GALLEY NEXT TO C/MAKERS. INSPECTED WIRING, CONNECTORS AND CLAPS FOR DAMAGE OR SHORTS, NO DEFECTS NOTED. REMOVED POWER PANEL NEXT TO FORWARD OVEN. INSPECTED WIRING, CONNECTOR AND GROUNDS. NO DEFECTS NOTED. OPERATED BOTH FORWARD OVENS FOR 20 MINUTES, NO DEFECTS. CONTINUED... RAN SEVERAL BREW CYCLES ON BOTH FWD C/MAKERS. NO DEFECTS. VERIFIED BOTH HOTPLATE DRAINS DRAIN PROPERLY. CREW REPORTED THAT INTO PBI THE PRIOR FLIGHT, THEY NOTICED AN ELECTRICAL SMELL BUT NO SMELL WAS IN GALLEY. SUSPECT POSSIBLE SHORT OR DEFECT BETWEEN FWD GALLEY POWER SOURCE AND THE 2 FORWARD GALLEY MODULES. NEEDS FURTHER TROUBLESHOOTING TO DETERMINE CAUSE. T/S PER WDM 25-31-11 AND CMM 25-31-147. FOUND LOOSE SCREWS ON TERMINAL LUGS OF CB101 AND CB102. TIGHTENED SCREWS. MEASURED CURRENT ON ALL 3 PHASES WITH CLAMP METER. MEASURED 0 AMPS WITH BOTH COFFEE MAKERS AT REST AND 6.6 AMPS FOR EACH COFFEE MAKERS WHEN THEY WERE BREWING. ISOLATED CIRCUIT BY PULLING CB C914 AND REMOVING GALLEY PWR IND LIGHT. MEGGED WIRES AT RECEPTACLES OF COFFEE MAKERS 105 & 106. EACH PHASES TO NEUTURAL AND GND & TO EACH OTHER. NON DEFECTS NOTED. RE-INSTALLED ALL BACK TO THEIR ORIGINAL POSIPOSITIONS. PERFORMED OPS CHECK OF COFFEE MAKERS 105 & 106 IAW AMM 25-32-01. OPS CHECK GOOD. CB102 AND CB103 REMAINED IN AFTER NUMUROUS TESTS.
Control Number
CALA2024101400832
Discrepancy Date
10/12/24
Submission Date
10/14/24
Airline Name
CALA
Registry Number
37521
Aircraft Make
BOEING
Aircraft Model
7379
Aircraft Total Time (hrs)
12638
Discrepancy
STRONG ELEC SMELL IN CABIN ROWS 22-27 QRH RAN AT FL350 THEN DI VERT TO DENFLIGHT AND CABIN CREWS COMPLIED WITH SMOKE ODOR QUESTIONAIRE SEE PICS FIM 21-00- TASK 830 NEEDS COMPLIED WITH REMOVED AND REPLACED RELAY R560 REF SWPM 20-81-11 AND AIPC 24-21-21-61A. REMOVED CEILING PANELS AROUND ROWS 21-27, NO DEFECTS NOTED IN ANY WIRING. INSTALLED CEILING PANELS PER AMM 25-21-45. TURNED ON PED OUTLETS AND PLUGGED INTO SEVERAL, NO SMELL COMING FROM ANY OUTLETS. TURNED ON BOTH LEFT AND RIGHT PACKS, SET EACH TEMPERATURE CONTROL TO COLD, NO SMELL. SET TEMP TO AUTO, NOTICED HEAVY ELECTRICAL/BURNING SMELL IN ROWS 21-27. PER FIM 21-00 TASK 830 STEP Q(3) INSPECTED AIR RECIRC FAN FILTERS. BOTH FANS AIR FILTERS SMELLED OF BURNING SIMILAR TO CABIN. REPLACED LEFT AND RIGHT AIR RECIRC FANS FILTERS PER AMM 21-25-01-400-801. PARTS USED: 29-2124-3-0006,QTY :1 OPERATED BOTH PACKS ON AUTO TEMP FOR 10 MINUTES. SMELL IN CABIN IS LESS BUT STILL PRESENT IN SAME ROWS. REMOVED AND REPLACED LEFT RECIRCULATION FAN. AMM 21-25-03-400-801. UP TO AND INCLUDING, STEP 3. C. (2) (A). STILL REQUIRES LEAK CHECK. PARTS USED: 29-2125-9-0001,QTY :1 ROTABLE PARTS CHANGE WAS INDICATED - TT # 1368631 SN OFF 7825 FAN, AIR, DISTR OFF 29-2125-9-0001 7825 ON 29-2125-9-0001 4365 REMOVED & REPLACED RIGHT RECIRC FANREF AMM 21-25-03-400-801 UP TO AND INCLUDING STEP 3. C. (2) REF FIM 21-00 TASK 830. REPLACED BOTH L/R RECERT FANS PERCATIONAATY. PACKS RUNNING,FANS RUNNING, UNABLE TO DUPLICATE ELCT SMELL. ADD EMP:U411446