737 MAX
Incident Reports

U.S. based airlines are required to submit safety reports called Service Difficulty Reports (SDRs) for malfunctions involving aircraft systems in accordance with U.S. law. The Federal Aviation Administration (FAA) is required by Department of Transportation policy to investigate these incidents to determine root causes and to ensure corrective action is taken by aircraft manufacturers and airlines to fix the problem(s). These reports are crucial for maintaining and improving aviation safety, as they help to identify potential hazards, evaluate risks, and implement corrective measures to prevent future tragedies.

The foundation believes it is important to highlight select reports involving 737 MAX airplanes. We find the reports listed below concerning because of the history of the MAX and the repetitive and/or serious nature of the reports.

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Airline

ASAA – Alaska Airlines, AALA – American Airlines, CALA – United Airlines, SWAA – Southwest Airlines

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Control Number
CALA2023072802366
Discrepancy Date
7/26/23
Submission Date
7/28/23
Airline Name
CALA
Registry Number
27266
Aircraft Make
BOEING
Aircraft Model
7378
Aircraft Total Time (hrs)
5664
Discrepancy
PDA 3 PILOT REPORT OF SOUND HEARD RIGHT FORWARD FUSELAGE DURING FLIGHT. AIRCRAFT ON T0209 HEADED BACK TO IAH. DURING INSPECTION FOUND JACK AND WIRE HANGING OUT OF EXTERNAL POWER DOOR. HEADSET CONNECTED TO JACK ON EXTERNAL POWER DOOR ATTACHED TO AIRCRAFT. AIRCRAFT AIR RETURNED TO IAH GOING TO BOG. WHEN AIRCRAFT ARRIVED JACK WAS ATTACHED BUT HEADSET WAS MISSING. PDA CATEGORY 3 PER GMM 02-30-95. {COMPLETE LP NBRS ADDED TO ENABLE HYPERLINK BENEFIT} THE DENTS/ABNORMALITIES WERE ANNOTATED. INFO UPDATE"GRND HANDLING EQUIP DEPARTS ACFT" CONDITIONAL INSP PERFORMED BY EMPL U219918 PER AMM 05-51-59 AFTER THE AIR RTN OF T209/25JUL. ADD EMP:U219918. FOUND DENT STA 245.5 R APPROX STR 20.53-00-01-1A -1. APPLIED DENT DOT. FOUND DENT AT STA 245.5 AND INBTWEEN STR 19 AND 20. DENT IS 2.5X 2.5 X .020 DEEP AND W/ Y 125 IS ALLOWABLE LIMITS REF SRM. FOUND MULTIPLE SMALL DENTS APPROX STA 309 R BETWEEN STR 20 AND 22 R. FOUND SMALL DENTS WITHIN SRM ALLOWABLE DAMAGE REF SRM 53-00-01-1A-1, APPLIED DENT DOT. AIRCRAFT RELEASED FROM REPAIR STATION WAS MAINTAINED IAW FAA REGS. AND UNITED SPECIFICATIONS AND PROCEDURES AND IS AIRWORTHY WITH RESPECT TO WORK PERFORMED. PERTINENT DETAILS ARE ON FILE AT THE REPAIR STA. IN THE SIGNOFF, LIST THE VISIT TYPE,CERTIFICATE #, AND DESCRIPTION OF WORK PERFORMED. PAC MAINT ACCOMPLISHED UA PMC ON LINE MAINT CHECKS REF IFC2459X.